ServiceNow
SecOps (VR/SIR)
Security Operations that closes the loop
VR/SIR playbooks, integrations, and GenAI summaries for faster handoffs.
We operationalize Vulnerability Response (VR) and Security Incident Response (SIR) with integrations, enrichment, and audit-ready evidence. Now Assist generates incident summaries, AI Search surfaces runbooks, and Predictive Intelligence prioritizes what matters—reducing MTTR without adding risk.
Scope delivered
VR
Connectors, CMDB ties, risk scoring, exception workflows
SIR
Triage, enrich, contain, evidence, post-incident
Dashboards
Dashboards for leadership & audit
AI add-ins
Now Assist summaries, AI Search runbooks, Predictive Intelligence
Outcomes & KPIs
- Vulnerability SLA adherence
- % automated evidence
- MTTR
- MTTD
SecOps Accelerator (6–8 weeks)
Top use cases to production + audit pack.
FAQ
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FedRAMP constraints?
We work within your boundary; no external data egress.
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Can we measure AI uplift?
Yes—baselines + before/after KPIs.
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How do we handle false positives?
AIOps + tuning + resolver feedback loops.