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IntegrityBit: Customer Service Management – UI Builder

UI Builder | Customer Service Management
By: Noah P. 
What is UI Builder?

UI Builder on the Now platform allows users to easily customize and build workspaces and portal pages for an engaging personalized experience. UI design is simple and easy with a modern, intuitive layout system. Use advanced theme styles to fit your organizations standards as easy as selecting a template. UI builder is quick and easy with more than 100 out-of-the-box web components to choose from or create your own. Personalize your page template by using advanced styles and themes to match your company, connecting your data, and tuning components to create a personalized look that fits your organization. Create variants of pages for different user roles and personas such as creating a home page that looks different for agents than it does for managers.

UI Builder offers design systems that offer users convenience and ease of use while still providing advanced personalized workspaces with plenty of options for customization.

Benefits
  • Deliver personalized experiences with full control over how data is displayed based on user criteria.
  • Easily actionable with one cohesive interface for users to make changes to the platform.
  • Minimize development time by providing pre-built page templates to choose from making the experience faster and minimize your time to value.
  • Low-code development allows users with limited coding experience to still easily create custom workspaces without having to do advanced coding.
  • Advanced styling options for full control with CSS customization to match organizational branding.
  • Maintain consistency across the platform with reusable pre-built UI components.

Sources from ServiceNow Documentation:

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