Products

OmniVault

OmniVault—ServiceNow ↔ Snowflake, governed

Bidirectional sync: turn ServiceNow tables into analytics-ready models and write curated insights back (scores, segments, enrichments).

OmniVault is a Snowflake-native app that keeps ServiceNow and Snowflake in lockstep. One-click syncs move clean tables to Snowflake; prebuilt models speed dashboards; vectorized incidents/KB make RAG useful; write-back updates ServiceNow with the insights that matter.

Discover how this powerful low-code application streamlines data management, improves scalability, and unlocks powerful insights. By seamlessly integrating with ServiceNow and treating your data as a Product, OmniVault provides the flexibility your business needs, leveraging a tool-agnostic approach that all users can enjoy.

Benefits

One-click,
bi-directional sync

Read/write sync from ServiceNow to Snowflake with schema mapping, retry logic, and job monitoring so you can stop exporting CSVs.

Prebuilt, analytics-ready models

Opinionated models for incidents, changes, assets, risks, and vulnerabilities that align with common reporting and FinOps/security use cases.

Governed by design

Roles, lineage, and audit trails baked in, so you always know who moved what data, when, and why.

Faster value on both platforms

Unlock cross-domain analytics in Snowflake while keeping ServiceNow as the system of action for agents, operators, and approvers.

RAG / LLM-ready

Automatically vectorize incidents, KB, and related records for retrieval-augmented generation, then write scores and insights back into ServiceNow to drive SLAs, routing, and workflows.

Architecture

Flow: ServiceNow → OmniVault (sync & transform) → Snowflake (models + embeddings) → BI & RAG Apps → Scores/insights back to ServiceNow
ServiceNow – Source of tickets, changes, CMDB, and KB content.
OmniVault – Snowflake-native app that syncs tables, applies mappings, and prepares analytics- and vector-ready datasets.
Snowflake – Central store for curated models, joins with other enterprise data, and embeddings for AI workloads.
BI & RAG – Dashboards, semantic search, and LLM apps that use Snowflake data and vectors.
Write-back to ServiceNow – Risk scores, priorities, and recommendations pushed back into ServiceNow to trigger tasks, SLAs, and automations.

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See your own ServiceNow data live in Snowflake, with bi-directional sync and AI-ready models.

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See how OmniVault turns ServiceNow data into analytics-ready, AI-ready Snowflake models—plus example architectures, use cases, and next steps.

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