Let our experts help you architect and implement ServiceNow solutions
IntegrityPro Consulting, LLC (IPC) continuously provides innovative solutions and insight into the most critical issues businesses face today, with a focus on purposeful action to produce value driven results. Utilizing the ServiceNow platform, IPC consistently improves its capabilities and offerings to ensure the success of their customers’ top priority goals.
ServiceNow Platform Areas of Expertise
IT Service Management
Address the challenges of overly complex legacy systems and enables the digital transformation of the enterprise.
ITSM Applications:
- Incident Management
- Problem Management
- Change and Release Management
- Request Management
- Virtual Agent
- Predictive Intelligence
- Asset and Cost Management
- Performance Analytics
- Dashboards and Reports
IT Operations Management
Deliver a comprehensive and integrated set of capabilities that enables IT to serve its customers at light speed.
ITOM Applications:
- Discovery
- Service Mapping
- ITOM Visibility
- ITOM Health
- Event Management
Customer Service Management
Support for your external customers through communication channels such as web, email, chat, telephone, and social media.
CSM Applications:
- Agent Workspace
- Case Management
- Self-Service
- Virtual Agent
- Field Service Management
Security Operations
Integrate intelligence into security operations to automate incident response and helps to reduce the potential human error.
SecOps Applications:
- Security Incident Response
- Vulnerability Response
- Configuration Compliance
- Threat Intelligence
IT Business Management
Gain visibility into portfolio investments and business strategies for better outcomes.
ITBM Applications:
- Performance Analytics
- Demand Management
- Resource Management
- Innovation Management
Official ServiceNow Elite Partner
Our team is prepared to deliver solutions that help your organization reach your most critical goals utilizing the ServiceNow platorm. We offer some of the industry’s top experts across a wide range of platform capabilities.
Recent ServiceNow Implementation Clients
Get in contact with us today!
